“Thanks for reaching out about property management. Is your rental currently occupied?”
02 / RESPOND
A new inquiry at 7:40 PM.
A reply at 7:41.
Follow Taylor from the website form to the first text.
Click through each stage.
DIFFERENT SOURCES. ONE STARTING POINT.
Wherever the inquiry lands,
the reply goes out.
When a new inquiry appears in your website form, listing site, email, or CRM, Respond texts back and asks one relevant question.
Website inquiryListing site leadEmail or form
YOUR INBOX OR CRMNew inquiry
The inquiry reaches your connected workflow.
ϟFirst text, within a minute
A relevant response.
A useful first question.
21×
InsideSales reported 21× higher odds of qualifying a lead when called at 5 minutes versus 30 minutes.
Research on phone calls; not a measured result for Respond or SMS. Read the source ↗CONTEXT MAKES IT FEEL NATURAL
Answer the interest.
Then ask the next question.
The text uses what Taylor wrote to ask a relevant question, going beyond a generic “thanks for reaching out.”
“Thanks for your inquiry. Are you exploring options for one property or a few?”
“Hi Taylor, thanks for your inquiry. Is this about a property you own, or one you’re looking to rent?”
New lead or old lead?
Respond handles inquiries as they arrive. For leads already sitting in your database, that’s Reactivate.
BEFORE THE FIRST LIVE INQUIRY
Set up once.
Three things we agree on.
Where inquiries come from.
Which forms, sites, or inboxes create a new lead.
What the first text says.
Tone and opening question. You approve it.
Who gets the reply.
The person or route that continues the conversation.
A LITTLE MORE CLARITY
About
Respond.
What triggers Respond?
A new inquiry reaching a connected form, inbox, listing source, or CRM. We agree on the required fields and eligibility rules during setup.
Does it contact my existing database?
Respond is for new incoming leads. Reactivate is the module for eligible older leads already in your database.
Can the text reflect the original inquiry?
Yes. The text can use the details your connected source provides, such as the property or service they asked about.
I don’t have a CRM. Does this still work?
You don’t need to start by buying a CRM. We review the forms, inboxes, and listing sites you already use and confirm how they can connect before setup.
What if the inquiry comes at night or on the weekend?
Respond can handle inquiries outside office hours, within the messaging schedule agreed during setup. Your team can pick up the conversation when they return, with any replies already collected.
Does it reply to every form submission, including spam?
No. We define eligibility and filtering rules during setup, including required contact details and which submissions to exclude.
YOUR NEXT STEP
Be the first one who replies.
$197/month. One-time setup.
Text RESPARK to (844) 557-1121 to try our SMS demo